The News Biz
Way back in the early days of the dot-com boom, I had a conversation with a publisher of a small sports magazine. He published twice a month, actually doing the mailing himself. He had something like 10,000 subscribers so the mailing was no small task, but he had more time than money. He would pick up the issue from the printer, it was a small newspaper style magazine, and then apply the mailing labels.
Obviously, he hated this task and figured he could eliminate it by going on-line. Newspapers were already shoveling their content on-line and all the smart people said it was the future. The logic seems impenetrable. The savings from printing and mailing would more than make up for the lose of ad dollars. Eventually, on-line ads would add more revenue to the mix.
That’s not what happened. The number of people who made the switch was about 10% of his subscriber base. I think he said he peaked at about 1200 on-line subscribers. These were all subscribers to the dead tree version. He picked up only a handful of new readers, even when he started giving away free content as a teaser. For reasons he could never explain, the digital audience was smaller than the analog audience.
This story on the newspaper websites offers similar data.
For a long time, people assumed the web was the future of newspapers.
They figured readers would transition to papers’ websites when they began abandoning their print editions. They thought audiences for papers’ digital side would soar.
But just as newspaper advertisers don’t appear to be replacing their print ads with digital ones, print newspaper readers aren’t transitioning to newspapers’ websites in this digital age.
A new research paper finds that over the past eight years the websites of 51 major metropolitan newspapers have not on average seen appreciable readership gains, even as print readership falls.
The average reach of a newspaper website within the paper’s market has gone from 9.8 percent in 2007 to 10 percent in 2015. So in your typical top-50 market, the leading daily’s online audience would average just 10 percent of the market’s readership.
At the same time, print readership has fallen from 42.4 percent in 2007 to 28.5 percent in 2015
That’s a steep decline for sure, but it shows just how much larger print readership is versus online.
I think part of this is due to the difference in what is required of the reader. Newspapers and magazines delivered to your door are actively engaging readers. It turns out that those delivery fees and print costs drove revenue. The customer did nothing but pay the bill. The content was delivered to him via the miracle of the delivery boy or postman. Until it is consumed, it’s right there in your house, reminding you to read it.
On-line content is a different experience. You have to go get it. The news site does not have a cheap way to grab your attention when you’re heading for the morning constitutional or having lunch. Plus, there are a billion sites to distract you while you are thinking about what to read. Websites rely on you, the consumer, to find them. They are not finding you. The result is fewer readers.
That’s part of it. The other part is newspapers in America have been awful for a long time. Our news media, in general, is crap. I read the British press because they do a better job covering America than the locals. I have found interesting local stories in the British tabs that are nowhere to be found in my local media. If you make a crap product, you’re not going to have a big audience.
The argument from newspapers is they are losing out to cable, but that’s baloney. They used to blame talk radio. Before that it was network news. The fact is newspaper circulations have been falling for over forty years. The birth of New Journalism seems to have ushered in a general decline in the America media. Jamming the facts into a narrative turns into propaganda quickly and people can tolerate only so much of it.
There’s a also a market issue. In the 1950’s, a small town would have two or three papers. New York City had something like 20 daily papers. Then you had multiple editions of the paper. In the 60’s and 70’s we saw a consolidation and many cities ended up with one paper. Monopoly enterprises always decline in quality and eventually succumb to runaway cost problems. That’s what happened to newspapers. Paying a columnist six figures for three columns a week is absurd.
The ironic thing about the technological revolution is we may see some “dead” technologies rise from the grave simply because there’s no better way to do things like sell news or music. A new British paper just started and it has no website. It is an old-style dead tree paper. If this works, how long before musicians start selling their songs on vinyl again, forgoing the digital format entirely?
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